Learn the essentials that an MSL needs to succeed at any company!

Onboarding and training Medical Science Liaisons can be stressful, time consuming, and expensive. Many companies do not have the internal resources or the adequate time needed to fully onboard new MSLs. In fact, 72% of MSLs globally report that their initial onboard training consisted of only being given a set of journal articles related to the product or disease state for at home self-study!

Our comprehensive program addresses this problem, and is designed for any new hire regardless of the number of years of prior MSL experience. The MSL Onboarding Program is a 3-Part program which starts with a 5-day live in-person training that will teach MSLs the essentials skills they need to succeed in their role at any company.

FREE COMPLIMENTARY ACCESS TO NEW eLEARNING TRAINING PROGRAM!

Medical Affairs Foundational eLearning Program

As a participant of the 5-Day Live Onboarding Training Program, you will get FREE access to the new eLearning program “Medical Affairs Foundational eLearning Program.” This unique certificate program provides MSLs and others in Medical Affairs with the extensive, foundational knowledge to ensure they are more effective in their role and know how to add immediate value in their communication with KOLs. Each course includes assessment questions throughout the course and a final assessment at the end. This 40+ hours virtual (comprehensive) training program covers the essentials an MSL needs to succeed at any company.

List of courses:

1. Overview of the Pharmaceutical Industry
2. Understanding Clinical Reprints
3. Drug Development
4. Drug Discovery
5. Pharmaceutical Research and Development
6. Clinical Trials
7. Medical Terminology
8. The MSL Role and Activity Guidelines
9. Defining a Drug and Its Classification
10. Pharmacokinetics
11. Pharmacodynamics
12. Prescribing Information (PI)
13. Overview of the Medical Device Industry
14. Overview of Medical Affairs
15. Introduction to Hospital Systems
16. Overview of Regulatory Affairs

Extra benefits will be included in the Live 5-day program:

• A comprehensive workbook for each day of the training
• Access to all 16 modules of 40+ hour eLearning program (1-year access)
• Waived MSL-BC exam fees (Optional certification for MSLs, not required)
• All meals and snacks (lunch and food during breaks)
• Discounted hotel rate for the 5 days of Training
• 1 year Professional Level MSL Society membership ($290 value)
• 1 year enrollment to the MSL Mentor Program
  

Live Training Topics include:

• MSL 101
• MSL Competencies
• A Practical Approach to MSL Activities and Compliance/Guidelines
• MSL Regional Territory Management and Plans
• Personal Branding
• Conference Planning
• Effective Virtual KOL Engagement
• 30-60-90 Day - 6 month - 1 year Plan
• Effectively Identifying, Gathering, Communicating Actionable Insights
• KOL Relationship Development, Communication, & Maximizing Performance
• How to Critically Evaluate a Research Paper
  

Registration Fees

• $5,200.00 USD (Professional Level Members)
• $5,500.00 USD (Non-members)

Venue

• Shortly after registration, you will receive an email with more information about the venue and accommodation, including a link to make a reservation with the group discounted rates.

Agenda:

• The itinerary and agenda includes proprietary information and will be provided to all registrants 2 weeks before the start of the program.

Register as soon as possible to secure your place in the program as seats are very limited for each class.

It’s going to be a great learning and networking opportunity!

Additional Information:

Cancellation Policies

Training Event Schedules
MSL Communication Training schedules are subject to change without notice based on minimum attendance requirements. Please check session’s schedules frequently. The MSL Society may cancel scheduled classes up to ten (10) days prior to the scheduled start of the event if certain attendance minimums aren't met.

Participant Travel Costs
The MSL Society will not be responsible for reimbursing prepaid participant travel costs. It is recommended that participants who elect to incur travel costs for a training session, schedule and purchase airfare and hotel accommodations with this in mind.

Refund Policy
A cancellation or postponement of a scheduled onsite training date made thirty (30) days prior to the first day of the scheduled onsite training will be refunded 100% of the registration fee.

Why This Program is Important

The interaction between Medical Science Liaisons (MSLs) and Key Opinion Leaders (KOLs) is a foundation for advancing healthcare knowledge and practices. A critical challenge for MSLs is securing face-to-face meetings with KOLs, who are often highly sought-after and have limited availability. This is particularly challenging for MSLs trying to establish new relationships with KOLs. This specialized and practical training program is designed to address this challenge by focusing on the art of crafting persuasive, professional, and effective emails. The program highlights the importance of effective email communication as a tool not just for securing a meeting but also for establishing a long-term value-added professional relationship. Given the pivotal role of MSL/KOL interactions in advancing healthcare, this training is essential for MSLs to gain the necessary advanced email writing skills to successfully persuade KOLs to meet. 

This program is based on extensive research, including numerous surveys and an analysis of best practices derived from thousands of responses from MSLs and KOLs. This MSL training program is designed to be comprehensive, interactive, and practical. Through a blend of theoretical knowledge, practical exercises, scenario-based learning, and real-world applications, participants will gain new skills and techniques that will enable them to be more effective in their role. This program is based on extensive research, including numerous surveys and an analysis of best practices derived from thousands of responses from MSLs and KOLs. This data-driven approach ensures a comprehensive understanding of what strategies are most effective.

Who This Program is For

• New MSLs seeking to build foundational skills in effective email communication establishing NEW relationships with KOL.

• Experienced MSLs aiming to refine and enhance their email strategies for better KOL engagement.

• MSL Leaders focused on strengthening their team's capabilities in KOL communications.

Learning Outcomes

Upon completing this program, participants will be able to:

1. Identify the key elements of an effective email designed to convince KOLs to meet.

2. Craft engaging, succinct, and clear email content that resonates with the specific interests and adds value to the KOL.

3. Utilize persuasive language and techniques tailored to the needs of KOLs.

4. Develop compelling subject lines that capture the attention and encourage KOLs to open them.

5. Structure emails to convey the value and objective of the proposed meeting succinctly.

6. Apply best practices in follow-up communications to maintain engagement without being overbearing.

7. Recognize and adapt to the varied communication preferences of different KOLs.

8. Navigate and learn from instances of non-response or refusal in a professional and constructive manner.

Training Topics

1. Crafting the Perfect Email: Guidelines for writing professional, clear, and engaging emails, including structure, tone, and language.

2. Effective Subject Lines: Techniques for creating subject lines that stand out and prompt KOLs to read the email.

3. Persuasive Email Content: Strategies for writing persuasive email bodies that clearly convey the purpose and value of a meeting.

4. Tailoring Messages to Individual KOLs: Learning how to customize emails to suit the specific background, interests, and area of expertise of each KOL.

5. Creating a Strong Call to Action: How to effectively encourage a KOL to commit to a meeting.

6. Follow-Up Communication Strategies: Best practices for following up on initial emails in a manner that is persistent yet respectful.

7. Dealing with Rejection or Non-Response: Understanding and responding professionally to KOLs who decline or do not respond to meeting requests.

Through this comprehensive and targeted training, participants will gain the skills and confidence needed to effectively communicate with KOLs via email, enhancing their ability to secure crucial meetings and build productive relationships in the field.

Scenario-Based Activities

Throughout the training, participants will engage in several scenario-based activities, designed to simulate the real-world complexities and challenges of communicating with Key Opinion Leaders (KOLs). These activities will include:

• Role-Playing Crafting Tailored Emails: Develop personalized emails for different types of KOLs, applying the techniques covered during the training to address their specific interests and needs.

• Case Studies Responding to Diverse KOL Reactions: Handle a variety of simulated KOL responses, ranging from enthusiastic agreement to polite declines or requests for more information, enhancing adaptability and response strategies.

• Follow-Up Strategies: Practice crafting follow-up emails that tactfully re-engage KOLs who haven't responded, balancing persistence with respect for their time and priorities.

Registration Fees

Established Countries

• $540.00 USD (Non-Members)

• $460.00 USD (Professional Level Members)

Emerging Countries (Requires a promo code) 

• $380.00 USD (Non-Members)

• $300.00 USD (Professional Level Members) 

The Established and Emerging Country pricing tiers are based on the UN's Humanitarian Development Index (HDI), which does not use economic growth as the sole criteria of a country's capacity, but also assesses the capabilities of its citizens. The HDI is based on 3 indices, namely the Life Expectancy Index, the Education Index, and the GNI (Gross National Income) Index. You can learn more about it here. 

Established Countries include the following: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Hong Kong, China (SAR), Iceland, Ireland, Israel, Italy, Japan, Korea (Republic of), Liechtenstein, Luxembourg, Malta, Netherlands, New Zealand, Norway, Singapore, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and the United States.

Emerging Countries include all other countries not mentioned in the list above.
* PLEASE NOTE-The "Emerging Countries" level is NOT available for those living or working in an "Established Country". All enrollments will be verified. Please send an inquiry to Cedric de la Seña at cedric.delasena@themsls.org to take advantage of the special pricing if you are currently in one of the Emerging Countries mentioned above.

Don't miss out on this incredible learning and networking opportunity in our virtual training—limited seats available, enroll today!

Additional Information:

Cancellation Policies

Training Event Schedules
MSL Training schedules are subject to change without notice based on minimum attendance requirements. Please check session’s schedules frequently. The MSL Society may cancel scheduled classes up to ten (10) days prior to the scheduled start of the event if certain attendance minimums aren't met.

Refund Policy
A cancellation of a scheduled virtual training date made before Ten (10) days prior to the scheduled session will be refunded 100% of the registration fee. After this deadline, we will not be able to offer any refunds. However, if you are unable to attend the program, we can transfer your registration to a future session and guarantee your seat.

Proprietary Interest Policy
MSLS requires that any person that works with MSLS to develop or conduct training in any capacity must divulge their interests in any products, instruments, devices, or materials included in their training. MSLS has no financial interest or related personal interest or bias in any business whose products or services are described in any of the training courses provided.

We will focus on bringing together U.S. and international speakers that will share insights to help you excel in your career while maintaining the high level of engagement and quality you have come to expect from our annual conference!

This year’s conference will feature more in-depth sessions focusing on the specific challenges faced by the MSL community while acclimating to the new “normal”.

This live conference will provide value that MSLs and MSL leaders can apply immediately, advancing their careers and connections in the field.

Conference Pass Prices 

Member - $750.00

Non Member - $875.00 

Conference Pass + 1 yr MSL Society Membership - $895 

Awards Night Celebration (only) - $79.00

Team Discounts Available

• 20% Discount
  
• Requires 3 or more members from the same team
  
• Registration code required
  
• Contact Heliana Sula at heliana.sula@themsls.org for more information 
  

Hotel Reservations

• Special Conference rate of $199/night (plus taxes) + a reduced $20 resort fee.
• You will receive a hotel reservation link in your registration confirmation e-mail
  
• Cut-Off Date for the discounted rate is : Friday, August 16, 2024

Cancellation Policy

• If you are unable to attend the conference, for no additional charge you can transfer your registration to a future conference provided the passes are priced equally, or apply the registration fee to a future conference pass. You can also transfer your registration to a colleague for no additional charge.
  
  
• Up until May 1st, 2024, if you are unable to find a replacement we will be able to refund 50% of the registration fee. After May 1st, 2024, due to the finalization of the F&B numbers we won’t be able to offer any refunds.